Use of Your Information
We take your personal information very seriously. We may request personal information such as your name, address, phone number or email address in order to:
- fulfil requests for further information
- complete a loan application
- communicate with you and respond to your enquiries
- contact you from time to time about our loan products
- conduct occasional research about our loan products and customer service
We may also collect usage information about your engagement with our website to improve the user experience, such as pages viewed, time spent on site etc. This information is anonymous.
We do not sell or rent personal information to third parties.
We will never collect sensitive information about you without your explicit consent. The information we hold will be secure, accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.
We will only release account and other personal information if we believe release is appropriate to comply with law, facilitate court proceedings, enforce or apply our terms and conditions, or protect the rights, property, or our safety, our users, or others.
Updating Your Personal Information
We will provide you with ways in which you can alter your personal data, including changing your email address, phone number, etc. You may also opt out of non-administrative emails at any time by clicking on the unsubscribe link in our promotional emails, or by emailing us at firstname.lastname@example.org.
Collecting Usage Information
Third Party Advertising
Third party vendors, including Google, show our ads on sites on the internet. These vendors use their own cookies or pixel tags to serve adverts to you based on your prior visits to our website. We are not responsible for the information practices of these third parties.
We use Google Analytics on our website to track your actions and help us optimise our site for conversions and usability. While we can see data gathered over a timeframe, we do not collect personally identifying information from any source as part of the terms of service of Google Analytics.
A condition of our use of Google Analytics is that we make reasonable endeavours to bring to your attention the following statement:
Google AdWords Remarketing
We use Google AdWords Remarketing to advertise and trigger ads across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.”
Do Not Track
If you are using a modern browser, you have the option to enable a “Do Not Track” feature in the browser’s privacy settings.
This has no effect on whether we collect any information you directly submit to us, but may restrict our ability to measure your anonymous path through our website or certain information about your browser/operating system.
If you would like to enable Do Not Track, you can read more information about it here.
Updates to our information practices
From time to time, we make changes to our information practices or alter the functionality of our website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at www.crester.co.nz.
How to Contact Us
3 Shirley Road
(03) 385 4854